CREATE THINGS

I create many great things

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SUMMARY OF QUALIFICATIONS

Offers over 20 years of Administrative and Customer Service skills. Proficient in Microsoft Office software. Detail-oriented with exceptional communication skills.

SKILLS

Analytical Report Writing
Customer Needs Analysis
Database Management
Microsoft Excel
MS Office
MS Word
Google Docs
MS PowerPoint

PROFESSIONAL EXPERIENCE

Goodwill DE Staffing Wilmington, DE

Hamilton House Condominium

12/2023-5/2025

Office Clerk Office Procedures
Keeping a daily Log for Guests, contractors, and Deliveries

SCSEP, St. Patrick’s Center
Check-In Associate

Wilmington, DE
12/2022 - Present

Training at Saint Patrick’s Center as a Check-In Associate to input client’s data in computer for statistical purposes
Handle and process over 140 clients daily for meal program and food pantry
Able to deal with difficult situations in a friendly and professional manner
Provide informational resources to the client as needed

SCSEP, DeLaWarr State Service Center
Office Clerk

Wilmington, DE
02/2021 - 11/2022

Trained at DeLaWarr State Service Center as an Office Clerk
Answered phone and kept list for social workers to follow up on
Provided office and clerical duties
Assisted clients with alleviating barriers to self-sufficiency

Ricoh USA/Cannon Business Solutions
Mailroom Operations Clerk

Wilmington, DE
03/2012 - 04/2018

Managed incoming and outgoing mail and distributed mail for the company.
Handled FedEx and UPS packages
Utilized computers for production data and to locate clients

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